What is Back-Order?
Back-Order means the current listed item has no ready-stock in our inventory and is not available for same day delivery. By implementing back-order service in our business, this will ensure our inventory won’t be overloaded and which causes cash flow issue for the company.
Usually our standard back-order takes around 5 – 7 Working Days to arrive at Malaysia from either local or overseas distributor or supplier.
However, DELAYS of shipments might happen frequently during Pandemic Covid nowadays due to SOP Restriction which Lack of Manpower and also Closure, Cancellation, and Reschedule of Freight Airport and Dock shipment in overseas such as location at China, Hong Kong, and Japan when there’s crew suspected or infected COVID 19.
Back-Order vs Out of Stock?
Many people get confused between the term’s backorders and out of stock. While backorde indicates an item will be back in stock sometime in the future when requested by customer, out of stock implies there isn’t a date for resupply and a possibility that there never will.